Privacy Policy

Last Updated: February 16, 2026

At Slooster, we believe your data belongs to you. This Privacy Policy describes how Slooster ("we," "us," or "our") collects, uses, and protects your information across our website and services.

1. Our Core Commitment

Your data is used to provide the services you request. We will not share, sell, or rent any information you input while using Slooster to any third party without your explicit, affirmative opt-in.

2. Information We Collect

Account Information: Name, email, and billing details provided during registration.
User Input Data: Text, files, or data points you input into the Slooster platform to utilize our services.
Usage Data: IP addresses, browser types, interaction logs used for security and performance optimization, and cookies and similar technologies (NOTE: Slooster uses minimal cookies for authentication, security, and basic analytics; you may control cookies through your browser settings).

3. How We Use Information:

We use information to:

Provide, operate, and improve the Services
Train, refine, and optimize our AI and ML models
Maintain platform security and integrity
Respond to inquiries and support requests
Communicate service-related updates
Comply with legal obligations

We do not use customer data to train third-party models without explicit opt-in.

4. Data Sharing and Disclosure

We share information:

With your explicit consent
With service providers who support core operations (e.g., hosting, analytics, security), under strict confidentiality and data-processing obligations
To comply with legal requirements, lawful requests, or enforce rights
In connection with a corporate transaction, such as a merger or acquisition (with continued protection)

We do not sell personal data without your explicit opt-in approval.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration.

No system is completely secure, but we continuously review and improve our security practices.

6. Data Breach Notification

We maintain procedures designed to detect, respond to, and mitigate data security incidents.

In the event of a confirmed data breach involving personal data under our control, we will:

Promptly investigate and take reasonable steps to contain and remediate the incident;
Assess the scope and potential impact of the breach; and
Notify affected customers via email without undue delay, and in accordance with applicable laws and regulations.

Where required by law, notifications will include relevant details such as the nature of the breach, the categories of data involved, steps taken to address the incident, and recommended actions to help protect against potential harm.

Slooster will also notify applicable regulatory authorities when legally required to do so.

7. Data Retention

We retain your information only as long as your account is active or as needed to provide you services. You may request the deletion of your account and all associated data at any time via your account settings or by contacting our support team.

We retain personal data only for as long as necessary to:

Provide the Services
Fulfill contractual obligations
Comply with legal and regulatory requirements

You may request deletion of your data, subject to legal obligations.

8. Your Rights in Compliance with Global Privacy Laws

Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for international data transfers.

GDPR (European Union and UK)

In accordance with the General Data Protection Regulation, we act as both a Data Controller (for account info) and a Data Processor (for user-inputted data).

Legal Basis: We process data based on Contractual Necessity and Consent.
Your Rights: You have the right to access, rectify, erase ("Right to be Forgotten"), and restrict the processing of your data.

CCPA / CPRA (California, USA)

Under the California Consumer Privacy Act and its amendments:

No Sale of Personal Information: We do not "sell" or "share" your personal information as defined by California law.
Right to Know/Delete: California residents may request a disclosure of what data we have collected and request its deletion.

PIPEDA (Canada)

We comply with the Personal Information Protection and Electronic Documents Act by ensuring your data is only used for the purposes identified at the time of collection and protecting it with appropriate security safeguards.

PIPL (China)

For users in the People's Republic of China, we ensure that personal information processing is handled according to the Personal Information Protection Law, including obtaining separate consent for specific processing activities where required.

LGPD (Brazil)

We respect the Lei Geral de Proteção de Dados by providing Brazilian users with transparent access to their data and maintaining a dedicated channel for data subject requests.

POPIA (South Africa)

In line with the Protection of Personal Information Act, we ensure that personal information is processed lawfully and in a reasonable manner that does not infringe on the privacy of the data subject.

Privacy Act 1988 (Australia)

We manage personal information in accordance with the Australian Privacy Principles (APPs), ensuring transparency in how we handle cross-border data flows and data breaches.

9. Children’s Privacy

Slooster does not knowingly collect personal data from individuals under 16. If we become aware of such collection, we will promptly delete the information.

10. Third-Party Links

The Services may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

If we make material changes to how we handle your data, we will notify you via email or a prominent notice on Slooster.com before the changes take effect. Once material changes are made, this page will be updated with a “Last Updated” date.

15. Contact Us

For questions, requests, or concerns regarding privacy:

Email: blake@slooster.com
Company: Slooster, Inc.
Website: https://www.slooster.com